This policy explains how Portugal Golden Visa Program ("we", "us", "our") collects and uses personal information when you visit portugalgoldenvisaprogram.com (the "Website"), and how we use cookies.
We are responsible for your personal information. If you have any questions, email us at hello@portugalgoldenvisaprogram.com.
How you use the Website: with your consent, cookies and analytics tools collect information such as the pages you visit, how long you stay, what you click, your device and browser type, your approximate location and your IP address. We use this to understand how the Website is used and improve it.
How you arrived from our ads: with your consent, Google Ads cookies record whether you came from one of our ads and what you did next. We use this to measure how well our advertising works.
When you email us: we receive your name, email address and anything else you include. We use this to reply to you, based on our legitimate interest in responding to enquiries.We do not sell your personal information for money. We do not knowingly collect information from children under 16.
We use a small number of trusted providers to run the Website. They process information on our behalf or as described in their own privacy policies:
Webflow: hosts the Website
Google (Analytics, Ads, Tag Manager and YouTube): analytics, advertising measurement and embedded videos
Hotjar: analytics on how visitors use pages
Our cookie banner provider: records your cookie choicesSome of these providers are based in the United States, so your information may be transferred outside the UK. Where this happens, it is protected by recognised safeguards such as the UK–US Data Bridge or standard contractual clauses.
We may also share information if the law requires it.
Emails: for as long as needed to deal with your enquiry, and no longer than 2 years after our last contact
Analytics data: Google Analytics keeps it for up to 14 months; Hotjar for up to 365 days
Cookies: for the periods listed in the Cookies section below
Cookies are small text files placed on your device when you visit a website. Strictly necessary cookies are always on. All other cookies are used only in line with the choices you make in our cookie banner.
Strictly necessary: our cookie banner sets a cookie that remembers your cookie choices, for up to 1 year.
Analytics: Google Analytics sets _ga, which distinguishes unique visitors, and _ga_QYS0MDKVPC, which keeps track of your session. Both last 2 years. Hotjar sets _hjSessionUser_6793756, which recognises returning visitors for 1 year, and _hjSession_6793756, which groups activity within a single visit for 30 minutes.
Advertising: Google Ads sets _gcl_au and _gcl_aw, which measure ad clicks and conversions, for 90 days.Google Tag Manager loads these tools but doesn't set cookies of its own.
YouTube videos: if a page includes an embedded YouTube video, YouTube (owned by Google) may set cookies when you play it.
Social media: the Website links to our Facebook, Instagram and YouTube pages. If you follow these links, those sites' own privacy and cookie policies apply.
Cookie choices: you can accept, reject or change your cookie choices at any time using the cookie settings link on the Website. You can also block or delete cookies in your browser settings, though some parts of the Website may not work properly.
If you are in the UK or EU: you have the right to access, correct or delete your personal information, to object to or restrict how we use it, to ask for a copy in a portable format, and to withdraw consent at any time. To use any of these rights, email us. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office.
If you are in the United States: depending on your state, you may have the right to know what information we hold about you, to access, correct or delete it, and to opt out of targeted advertising or the "sharing" of your information for advertising. You can opt out at any time through the cookie settings link. We also honour Global Privacy Control (GPC) signals from your browser as an opt-out. We will not treat you differently for using these rights. To make a request, email us.
We may update this policy from time to time. The date at the top shows when it was last updated.
For any questions or requests, email hello@portugalgoldenvisaprogram.com.
